Jennifer Louise
(work) my product · proof of concept

Clinic Manager

One place for records, scheduling and patient history.

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the friction

The problem

Small clinics often run on spreadsheets and paper diaries. They work, until two people edit the same file or someone needs a patient’s full history quickly.

This is a proof of concept: a way to test how records, appointments and history could live together, before talking to a real clinic.

the flow

What it does

  • Accounts & sign-inPeople sign up, log in and reset their password.
  • Roles & permissionsDifferent people see and do different things.
  • Bookings & calendarAvailability, reservations and a shared calendar.
  • Search & filtersFind things quickly by keyword, date or category.
  • Multiple languagesThe site in more than one language.
  • Dashboard & reportsKey numbers and lists at a glance.
the thinking

Decisions along the way

  1. i thought aboutPatient data is sensitive, and not everyone should see everything.

    so i builtRoles were modelled before any screens, so reception and clinicians see different things from the start.

  2. i thought aboutSpreadsheets win because they are flexible.

    so i builtPatient history is a timeline of notes and visits rather than rigid forms, so it stays useful for different kinds of practice.

  3. i thought aboutClinics and their patients don’t all speak the same language.

    so i builtLanguage-aware routes from day one, so adding a translation is a content task, not a rebuild.

what's next

What I'd do next

  • Test the flows with a real clinic.
  • An audit log of who viewed or changed a record.
  • A data protection review before any real patient data.
(q) quotes

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